Overview

Mikro MSC HQ · Shah Alam
SS
MikroSafe 3.0 · Mikro MSC HQOverview
Fixed module grid · widgets can be added, removed and reordered
Total load now—kWof 1,200 kW contracted
Energy today—kWh−6.2% vs same weekday last week
Max demand this month742kWPeak window · 14:00–22:00 · target 780 kW
Power factor (month, energy-weighted)0.93Above TNB 0.85 threshold · no surcharge

Hourly consumption

Today vs yesterday · kWh

Real vs reactive energy

This month

Total kW · live

Per-minute readings, last 60 minLive

Current load vs peak-demand target

MV ToU · RM97.06 per kW of peak MD

Building energy intensity

EECA method · 12-month rolling
128kWh/m²/yrGFA 9,600 m² · 3-star band (110–160)

CO2 emissions

Grid factor 0.740 tCO₂e/MWh (ST, 2024)
67.8tCO₂e this monthYear to date 612 t · −4.1% vs last year

Active alerts

Where the energy goes

This month, by switchboard · kWh
Auto-generated from the circuit tree · drag a node to override
OnlineWarningAlarm / tripNo comms

Devices

DeviceModel · mappingSwitchboard · locationGroupGatewaySlaveLoggingLast readLive

Gateways

InHand IG502 · DeviceSupervisor · MQTT over TLS
SerialFloor · locationLAN IPDevicesLinkRTTBacklogLast seen

Ping is an MQTT echo (round-trip time), since gateways on 4G sit behind carrier NAT. Timeouts are set on the gateway's own page (open link). Fast polling is limited by the RS-485 trunk: about 0.5 s per DPM680 read at 9,600 baud.

TimeSeverityDeviceLocationDescriptionState

Report catalogue

Scheduled

Monthly electricity report · 1st of month 08:00 · 3 recipients
Monthly alert report · 1st of month 08:00 · 2 recipients
EE&C annual report · 15 Jan · energy manager

Groups

For dashboards, trends and reports
GroupDescriptionDevicesUsed in

Groups are chosen with a visible button, not a right-click. Mobile and Report flags are gone: the web view works on phones, and reports pick their own groups.

Production (2F)

Members · tick to add or remove

Historical data

Raw readings at each device's logging interval
TimestampkWkVArPFV L-N avgI avgHzkWh (counter)Quality

Showing 20 of 1,440 rows. Large ranges are exported in the background and aggregated automatically above 1 million rows.

Housekeeping · data retention

Per plan · applied automatically by the database
13 monthsRaw readings (1–60 min)
30 daysFast-polling data (5–10 s)
5 years15-minute and hourly aggregates
UnlimitedDaily and monthly aggregates
2 yearsAlerts and events

Storage used: 38.2 GB of 200 GB · compression after 7 days · last backup 02:00 today (Windows Task Scheduler on the server; not configurable here by design).

Subscription

Plan
Pro · RM 60 per active device / month
Active devices
41
Gateways
10 (included)
Users
8 of 25
Data retention
13 months raw
Billing cycle
Monthly · 1st
Next invoice
1 Oct 2026 · RM 2,460

Invoices

Issued by Mikro MSC Berhad (Host)
InvoicePeriodDevicesAmount (RM)Status
MS-INV-2026-0912Sep 2026412,460.00Due 15 Oct
MS-INV-2026-0811Aug 2026392,340.00Paid
MS-INV-2026-0710Jul 2026392,340.00Paid
MS-INV-2026-0609Jun 2026362,160.00Paid

Alert rules

Parameters grouped by category · one rule applies to all meters in the tenant

User alert list

Who receives email for which groups
UserGroupsSeverityDigest
Aswad (COO)AllCriticalDaily 08:00
Facilities engineerAllWarning +Immediate
Production supervisorProduction (2F)Warning +Immediate
Energy managerAllInfo +Weekly Mon

Users

Add and remove users · Admin only
NameRoleLast sign-in
Shamsuddin SallehAdminToday 01:20
Nurulaswad JohariAdminYesterday
Facilities engineerEngineerToday 08:12
Production supervisorOperatorToday 07:55
Energy managerOperator3 days ago

Roles

Module-level rights · View / Add / Edit / Delete
ModuleOperatorEngineerAdmin

Host console · tenants

Visible to Mikro staff only
TenantPlanDevicesStatusNext invoice
Mikro MSC HQPro41ActiveRM 2,460
Menara Kembar UtaraPro128ActiveRM 7,680
Tanjung Data Centre Hall 2Enterprise312ActiveRM 15,600
Kilang Bukit RajaStarter18Trial · 12 days—

Device library

Model profiles and mapping versions · values shown on the diagram
ModelTypeMapping versionsDiagram valuesEnergy counterAlert categories
DPM680Digital power meterfw 2.0 · fw 4.03kW · PF · V avg64-bit WhVoltage · Current · Power · PQ
DPM380Digital power meterv1.2kW · PF · V avg32-bit kWhVoltage · Current · Power
RX380Digital power meterv2.1kW · PF · V avg32-bit kWhVoltage · Current · Power · PQ
X10Earth leakage relayv1.01Leakage mA—Leakage · Status
X30 / X60OC + EF relayv1.00Io realtime · Io avg · Io max—Earth fault · Status
PFR80NXPF regulatorRV0PF · steps · kVAr—PF · Status
TMSNXBusway temperaturev1°C—Temperature